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Serkle Child Safety Standards

Version of November 15, 2026

Serkle has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). These standards explain what is forbidden on Serkle, how the service protects minors, how to report a problem and what we do when we receive a report. They apply to the Serkle website (serkle.me) and to the Serkle apps for iPhone and Android, and supplement the Terms of Use and the Privacy Policy.

1. What is forbidden

On Serkle, it is strictly forbidden to:

  • share, request or link to any content that sexualizes a minor, including drawn, edited or AI-generated content;
  • groom a minor, that is, build a relationship with a minor in order to abuse or exploit them, on Serkle or elsewhere;
  • ask a minor for sexual images, conversations or meetings, or threaten anyone to obtain them (sextortion);
  • use Serkle to traffic, sell or advertise minors in any way.

Any account that breaks these rules is banned for good, and the case is reported to the authorities (section 4).

2. How Serkle protects minors

  • Minimum age of 15, in every country. Sign-up asks for a date of birth, which can't be changed in the app (only through support), so no one can switch between minor and adult.
  • Adults and minors are kept apart. An adult can never find a 15 to 17 year-old through search, suggestions or the people with the same interests, and a minor can never find an adult.
  • No message from a stranger. Between an adult and a minor, messages are only possible if each one has added the other to their serkle.
  • Less visible profiles. The city and age bracket of a 15 to 17 year-old are never shown to others, and sensitive interests are not available to them.
  • No public feed, no image sharing in messages. Messages are text only, and the only image a member shares is their profile photo.
  • Limits on first messages to people one isn't connected with: one first message, then wait for an answer, and no more than 10 new conversations a day.

3. How to report a problem

  • In the app or on the website: every member profile and every conversation has a Report option in its "…" menu, with blocking ticked by default. Reports reach a human, who reviews them.
  • By email: support@serkle.me, for anything about the safety of a child, including from someone who isn't a Serkle member.
  • If a child is in immediate danger, contact your local emergency services first.

4. What we do with a report

  • We review every report about the safety of a child as a priority.
  • We remove the content concerned and ban the accounts involved.
  • We keep the evidence the law requires and report the case to the competent authorities, including the National Center for Missing & Exploited Children (NCMEC, CyberTipline) and the national authorities of the countries concerned (for example PHAROS in France and the Israel Police).
  • We cooperate with law enforcement requests made under the applicable law.

5. Contact

The person in charge of child safety at Serkle can be reached at support@serkle.me. Serkle is operated by Valguani.